Patient advocacy: you focus on recovery, we coordinate the rest.
Accident care involves more than treatment. We help you understand auto insurance coverage (including PIP), documentation, referrals, attorney communication, and what happens next.
Based in Vancouver, WAServing Clark County and the Portland metro area
What patient advocacy means at Dr. Ibolit
Patient advocacy means helping you move through the administrative and communication parts of recovery without feeling abandoned or confused.
We help keep the people and information involved in your care connected.
What we help coordinate
Insurance verification
We collect claim information and verify available auto insurance coverage.
Treatment coordination
We help organize appointments and transitions between services.
Documentation
We maintain records related to the care provided at our clinic.
Attorney communication
With your authorization, we communicate with your attorney and respond to appropriate record requests.
Outside referrals
When care outside our clinic may be needed, we help explain the next step.
Coverage changes
We help patients understand what happens when coverage limits, referrals, or case circumstances change.
A team that stays with you.
Dr. Chen brings years of medical-legal experience, including court testimony and defending the clinical basis for his patients’ care, documentation, and treatment decisions.
Lisa Hope, Clinic Director, works closely with Dr. Chen to monitor each case as it develops—coordinating records, referrals, imaging, coverage questions, and the next steps in treatment.
From detailed medical notes to communication with your attorney and outside specialists, our team handles the care coordination and administrative work around your recovery so you can focus on getting better.
We stay with you at every stage.
Before care begins
We collect the information needed to verify coverage and schedule the appropriate first visit.
During care
We help coordinate services, appointments, documentation, and communication.
When something changes
We explain the next step if your treatment plan, insurance situation, or outside referrals change.
At completion
We help make the transition out of active care clear and organized.
What information do you need to verify my coverage?
Usually your auto insurance information, claim number if available, and accident date. If you have an attorney, their contact information helps too.
Can you communicate with my attorney?
Yes. With your authorization, our team can coordinate appropriate communication and respond to record requests.
What if I do not have an attorney?
You can contact the clinic directly. You do not need an attorney to start care. The clinic does not provide legal advice.
Can you help me understand my insurance benefits?
Our team verifies your available coverage and explains what it means for your care. Questions about legal rights or claim strategy should go to a qualified attorney.
What happens if my available auto coverage changes?
Our team will explain the available next steps and coordinate with you and your attorney when authorized. Coverage is not guaranteed.
Can you send records to another provider or attorney?
Yes, with your authorization. Our team responds to appropriate record requests.