Dr. Ibolit (“Dr. Ibolit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, contact our clinic, request an appointment, or otherwise interact with our online services.
Medical information that we create or maintain in connection with your health care may be protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), Washington State health-information laws, and other applicable laws. Our privacy practices concerning protected health information are described separately in our Notice of Privacy Practices.
1. Information We Collect
We may collect information that you provide directly to us and certain information automatically when you use our website.
Information You Provide
Depending on how you interact with us, you may provide information such as:
- Name
- Telephone number
- Mailing address
- Preferred method of contact
- Appointment-request information
- Date of an automobile accident
- Auto-insurance information
- Claim information
- Attorney or law-firm information
- Referral information
- Information contained in messages you send us
- Other information you voluntarily provide
If you provide health-related information in connection with seeking or receiving care, that information may constitute protected health information and will be handled in accordance with applicable health-privacy laws and our Notice of Privacy Practices.
2. Information Collected Automatically
When you visit or use our website, our website provider and approved technology providers may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from an IP address
- Referring website or page
- Pages viewed
- Date and time of access
- Website interaction information
- Cookie or similar technology identifiers
The specific technologies used on this website may change over time.
We take special care with tracking technologies on pages involving health-related information and do not intend to use tracking technologies in a manner that improperly discloses protected health information.
3. How We Use Information
We may use information for purposes including:
- Responding to questions or requests
- Processing appointment requests
- Contacting you regarding scheduling
- Providing requested information
- Coordinating patient care
- Verifying available insurance coverage
- Communicating with authorized representatives
- Communicating with your attorney when authorized
- Maintaining clinic and administrative records
- Operating and improving our website
- Understanding general website usage
- Protecting the security of our website and systems
- Detecting or preventing fraud or misuse
- Complying with legal, regulatory, and professional obligations
- Carrying out other purposes with your authorization or as permitted by law
Protected health information will not be used or disclosed in a manner prohibited by HIPAA or applicable Washington law.
4. Protected Health Information
Information concerning your health, treatment, payment for care, or health-care services may be protected by federal and Washington law.
Our use and disclosure of protected health information is governed by our Notice of Privacy Practices.
Washington law generally restricts health-care providers from disclosing patient health-care information without authorization unless disclosure is otherwise authorized or required by law.
5. Appointment Requests
Appointments are scheduled by phone. This website does not currently offer an online appointment or contact form.
Calling to request an appointment does not guarantee or confirm an appointment. A member of our team may verify your information and determine the appropriate appointment, provider, or service.
Please Protect Your Medical Information
Do not send detailed medical histories, diagnoses, medical records, imaging, Social Security numbers, financial account information, or other highly sensitive information through ordinary email, text messages, or other unsecured channels.
When sensitive health information must be transmitted electronically, use a secure method specifically provided or approved by the clinic.
Emergency Notice
This website is not monitored for medical emergencies.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
7. Analytics and Advertising Technologies
Health-related websites require particular care when using analytics, advertising pixels, session-recording software, and similar technologies.
Dr. Ibolit will not knowingly configure a third-party tracking technology to receive protected health information unless the disclosure is permitted by applicable law and all required safeguards and agreements are in place.
Where a technology provider receives protected health information on our behalf and qualifies as a HIPAA business associate, we will use appropriate contractual protections, including a Business Associate Agreement when required.
Website Analytics
We may use privacy-focused analytics technologies to understand how visitors interact with our website, including pages viewed, clicks, scrolling behavior, device information, and general website navigation. We use this information to improve website usability and patient access to information.
We configure analytics technologies to minimize the collection of personally identifiable and health-related information. We do not intentionally record information entered into medical, appointment, insurance, or other sensitive forms through behavioral analytics tools.
Where required by law, analytics technologies will not be activated until you provide the required consent.
10. Sale and Marketing of Health Information
Dr. Ibolit does not sell protected health information.
We will obtain authorization when required before using or disclosing protected health information for marketing or other purposes requiring authorization under applicable law.
If we materially change these practices, this Privacy Policy and our Notice of Privacy Practices will be updated as required.
11. Telephone and Text Communications
If you provide us with a telephone number, we may contact you regarding:
- Appointment requests
- Scheduling
- Appointment reminders
- Administrative questions
- Follow-up related to your request or care
- Information you asked us to provide
Standard SMS/text messaging may not always be secure.
Please avoid sending detailed medical information through ordinary text messaging unless instructed to do so through an approved secure method.
Marketing communications, if used, will be handled in accordance with applicable consent and opt-out requirements.
12. Information Security
We use reasonable administrative, physical, and technical safeguards designed to protect information from:
- Unauthorized access
- Improper disclosure
- Loss
- Misuse
- Alteration
- Destruction
Where HIPAA applies, we maintain safeguards required by applicable federal health-information privacy and security requirements.
No website, electronic system, or method of electronic transmission can be guaranteed to be completely secure.
13. Data Retention
We retain information for as long as reasonably necessary to:
- Provide health-care services
- Maintain patient records
- Meet legal and regulatory obligations
- Process billing and insurance matters
- Maintain appropriate business records
- Resolve disputes
- Protect our legal rights
Washington rules require chiropractors to retain patient treatment records for at least five years. Other legal, contractual, clinical, or professional requirements may require longer retention.
14. Your Privacy Choices
Depending on the information involved and applicable law, you may be able to:
- Update your contact information
- Ask questions about information we maintain
- Opt out of certain marketing communications
- Adjust browser cookie settings
- Request access to certain information
- Exercise rights concerning your protected health information
Your rights concerning medical records and protected health information are described in greater detail in our Notice of Privacy Practices.
15. Children and Minors
Our website is intended primarily for adults, including patients, parents, guardians, and authorized representatives.
Children under age 13 should not independently submit personal or health information through this website.
Health information concerning minors will be handled according to applicable federal and Washington law, including rules governing parents, guardians, personal representatives, and circumstances in which minors may exercise privacy rights independently.
16. Third-Party Websites and Services
Our website may contain links to services operated by third parties, such as:
- Maps
- Scheduling systems
- Patient portals
- Social-media platforms
- Review websites
- Payment systems
- Other external resources
A third party’s privacy practices are governed by its own privacy policy and terms.
A link from our website does not necessarily mean that Dr. Ibolit controls or endorses that third party’s privacy practices.
17. Washington Consumer Health Data
Washington’s My Health My Data Act, Chapter 19.373 RCW, establishes requirements for certain consumer health data.
Some information handled by health-care providers may be exempt because it is already governed by HIPAA or Washington health-information law. However, not every piece of information collected by a health-care organization is necessarily exempt.
If Dr. Ibolit collects consumer health data subject to Chapter 19.373 RCW, we will provide the notices, choices, and rights required by applicable law.
Where required, Dr. Ibolit will maintain a separate Consumer Health Data Privacy Policy identifying:
- Categories of consumer health data collected
- Purposes for collection and use
- Sources of the information
- Categories of consumer health data shared
- Categories of third parties and specific affiliates receiving the data
- How consumers may exercise applicable rights
18. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, business practices, or legal obligations change.
When we update it, we will revise the Last Updated date shown at the top of this page.
Material changes may also be communicated through additional methods when required by law.
19. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Dr. Ibolit
Legal name: Manual Medicine & Rehabilitation Center, P.C.
Address: 221A NE 104th Ave, Suite 205, Vancouver, WA 98664
Phone: 360.737.9665
Privacy Contact
Name/Title: Lisa Hope, Clinic Director and Privacy Officer
Phone: 360.737.9665